The Toronto Transit Commission (TTC) is the third largest public transit system in North America servicing approximately 4.5 million people in the Greater Toronto Area, with a network of subways, streetcars, buses and Wheel Trans, a specialized service for people who require accessible transportation.

The TTC is responsible for the consolidation, co-ordination and service planning of local passenger transportation within Toronto, except for railways incorporated under federal and provincial statutes and taxis.

The TTC’s functions are to construct, maintain and operate Toronto’s local passenger transportation system, and to establish new passenger transportation services. The TTC may also operate parking lots in connection with the transit system, and may enter into an agreement with municipalities or persons situated within 40 kilometres of Toronto to operate a local transportation service. The TTC may also undertake transit projects in partnership with Metrolinx, the regional transportation authority for the Greater Toronto and Hamilton Area (GTHA).

Follow this link for information on the Board governance structure for the Board of Directors of the Toronto Transit Commission.

2014 Service Overview

The TTC has two major objectives in planning its transit services:

  • To maximize mobility within the City of Toronto by ensuring that public transit is provided in the right places, at the right times, to satisfy the changing travel needs within the community; and
  • To ensure that all transit services operated by the TTC are as efficient and cost-effective as possible and, therefore, affordable to both TTC customers and taxpayers.

TTC and Wheel-Trans are responsible for providing transit service to the people of Toronto. In 2014, TTC and Wheel-Trans will:

TTC Conventional Service

  • Provide transit service to 540 million riders representing a 14 million or 2.7% increase over the 2013 projected ridership;
  • Provide service spanning 236 million kilometres, an increase of 1.7% from 2013 and 9 million hours of service, an increase of 2.0% from 2013; and
  • Run most TTC service from 6 am until 1 am.

Wheel-Trans Service

  • Provide 24 hours of service as per the Accessibility for Ontarians with Disabilities Act (AODA);
  • In 2014, the AODA will require Wheel Trans to accept booking requests up to three hours before the published end of the service period on the day before the intended day of travel and to provide same day service to the extent that it is available;
  • Improve customer service by accommodating more trip requests, reducing the budgeted unaccommodated rate to 0.9%;
  • Carry 189,100 more passengers, increasing from 2.877 million in 2013 to 3.066 million in 2014, including 1,140,400 bus trips, 65,000 community bus trips, 1,140,100 trips by accessible taxi and 720,200 sedan taxi trips; and
  • Manage a registrant base that will grow by 9% to 36,800 active registrants.

2014 Operating Budget

Service 2014 Approved Budget($000’s)

Gross

Net

TTC Conventional Service

1,597,559

431,081

Total

1,597,559

431,081

The 2014 Capital Budget for the TTC is $1.08 billion.