Toronto Community Housing Corporation (TCH) owns and manages approximately 58,500 rental housing units in over 2,200 buildings in more than 350 communities across the city.  Serving about 6% of Toronto’s population, Toronto Community Housing is one of over 230 social housing providers in the city operating under the Housing Services Act, 2011.

TCH’s vision is “better homes, better neighbourhoods and a better Toronto for all“.  TCH’s core business is to provide clean, safe, well-maintained, affordable homes to low and moderate income households, that include seniors, families, singles, refugees, recent immigrants to Canada, and people with special needs.  With residents’ needs at the forefront and through collaboration, TCH connects residents to services and opportunities, and helps foster great neighbourhoods where people can thrive.

TCH’s three-year strategic plan, Homeward 2016, sets specific, measurable financial and operational goals to achieve its mission, and advances work in 3 key strategic priorities: quality homes, vibrant communities, and service excellence.

Board of Directors

 

The Board of Directors of TCH consists of 13 members and is composed of:

  • the Mayor, or a designate recommended by the Mayor and appointed by City Council;
  • 3 Council Members;
  • 2 citizen members who are tenant representatives; and
  • 7 citizen members.

Follow this link for more information on the Board governance structure for Toronto Community Housing Corporation.

2014 Service Overview

TCH is the largest social housing provider in Canada and, after New York City, the second largest in North America. TCH operates as a business, meeting the financial expectations and obligations of a landlord. However, it also carries a social and community mandate to build strong neighbourhoods and sustainable communities that goes beyond its role as a landlord, acting as an agent of social change and a compassionate landlord.

Key achievements in 2013 include:

Quality Homes

  • Developed a 10-year Capital Financing Plan with the City to maintain the TCH housing stock in good repair and prevent further increases to the capital repair backlog;
  • Invested $70 million to improve buildings across the city, through planned capital repairs and the State of Good Repair: In Your Unitprogram;
  • Continued work on revitalization projects in 7 communities, including Regent Park, Alexandra Park, Leslie Nymark, Allenbury Gardens, the Railway Lands, Lawrence Heights and the West Don Lands; and
  • Initiated two new revitalization development projects at 250 Davenport and Don Summerville.

Vibrant Communities

  • Invested $1.4 million in the Year of the Youthprogram, which included a Youth Summit, Youth Recreation Programs, and initiatives to help young residents develop skills and build capacity;
  • Launched Connected for Success, a partnership with Rogers Communications, Compugen and Microsoft Canada, that gives rent-geared-to-income households access to low-cost internet and computers; and
  • Invested in community safety initiatives, including new CCTV cameras, completing safety audits, and establishing 21 Safety Councils across TCH communities.

Service Excellence

  • Met with nearly 900 residents at 25 community meetings to hear their concerns, and improve service delivery and communications with residents; and
  • Established an independent Office of the Commissioner of Housing Equity, reporting to the Board of Directors, to ensure seniors and vulnerable residents are treated fairly.

2015 Budget

TCH’s 2015 operating budget is $640 million and its capital budget is $319 million.

 

Key City Council Decisions